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Tuesday, July 04, 2006
Crash test dummies
Many firms are using live customer data to test applications. Almost half (44 per cent) quizzed in a UK survey admitted they used valid information to run systems through their paces, a practice that leaves them potentially liable under the Data Protection Act (DPA), which prohibits organisations from using data for purposes other than those for which it was collected.
The survey, of 100 IT directors, commissioned by enterprise software firm Compuware, found ignorance about data protection legislation was rife among IT directors.
This can have severe repercussions on customer confidence and company reputation, and ultimately affect the bottom line,” Compuware worldwide enterprise solutions director Ian Clarke said.