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Wednesday, June 29, 2005

India To Tighten Data-Secrecy Laws

India will tighten laws to prevent cyber crimes and ensure data secrecy after a call center employee allegedly sold personal data on 1,000 British customers, an official said

The scandal has shaken India’s booming outsourcing industry, which provides telemarketing services, call center operations, payroll accounting, and credit card processing for hundreds of Western companies.

The government’s actions follow a report last week by a British newspaper that an Indian call center employee allegedly supplied details on the Britons’ bank accounts, credit cards, passports and drivers’ licenses to an undercover reporter for the Sun newspaper.

Karan Bahree was sacked from his job at Web designer Infinity eSearch on Saturday after the tabloid said it paid Bahree 3 pounds (US$5.40; euro4.20) for each person’s details, which included phone numbers, addresses, and pass codes.

NASSCOM said it is building a central database of all outsourcing industry employees to prevent criminals from getting jobs in the sector and threatening the data security of global companies.

Posted on 06/29