Two separate reports paint quite a picture of how the way Americans communicate has changed — with dramatic implications for how business communications will be done in the future, as well. One quarter of U.S. homes have given up their landlines and use only a cell phone, according to a new survey conducted by the National Center for Health Statistics, a part of the Centers for Disease Control and Prevention. At the same time, The New York Times reports that while almost 90 percent of households in the United States now have a cell phone, the growth in voice minutes used has stalled in favor of data communications.<\/p>\n","protected":false},"excerpt":{"rendered":"
“One of every four American homes (24.5 percent) had only wireless telephones (also known as cellular telephones, cellphones, or mobile phones) during the last half of 2009 — an increase of 1.8 percentage points since the first half of 2009,” the National Center for Health Statistics wrote in a report (available here in PDF format).<\/p>\n
The wireless carriers love this, because the money is in data plans, not voice plans, noted Avi Greengart, research director for mobile products at Current Analysis. And while the numbers are surprising, there’s more to it, he added. “I think some of these trends are a little overblown. Rise in text and dip in voice is due to the competitive factors that have forced voice package prices down and forced carriers to offer unlimited packages,” he told InternetNews.com.<\/p>\n
He noted that U.S. minutes of voice usage are still higher than anywhere else in the world. “We’ve gone from an era where the only way to get in touch with someone was by phone. Then came e-mail, then text and now social network messages and instant messenger.”<\/p>\n
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