Author: admini

CRM Cloud Computing Set for Significant Growth

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As vendors optimize their applications for mobile use, social CRM is one the frontlinInfor has released its Advisor family of decision-making modules that has been built upon its successful Infor CRM Epiphany Interaction Advisor software.

The marketers, with the help of the first module, Infor CRM Epiphany E-mail Advisor, are able to drive incremental revenue and improve customer retention and loyalty with dynamic, intelligent e-mails that leverage customer information and behavior patterns.

By determining which customer attributes are most predictive of offer acceptance and automatically adjusting targeting for all successive e-mails, including successive openings of the same e-mail accordingly, E-mail Advisor has reached at the forefront of e-mail marketing.

http://www.tmcnet.com/channels/online-crm/articles/94489-crm-week-review-crm-cloud-computing-set-significant.htm

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BIS: We Have Failed to Learn From the Nordic Crisis

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In the current episode, the down-leg of the financial cycle had not proceeded as far and banks were further away from the point of technical insolvency.
However, the underlying weakness in balance sheets has not been recognised as fully. All this has tended to slow down resolution. In other words, the zombie banks live on just as they have in Japan.

Principle 1: Early recognition and intervention
The nature and size of the problems should be recognised early and intervention should follow quickly. The purpose of early recognition and intervention is to avoid a hidden deterioration in conditions that could magnify the costs of the eventual resolution. A key reason why costs tend to increase as action is delayed is that economic agents operate under distorted incentives.

Principle 2: Comprehensive and in-depth intervention
Intervention and resolution should be broad-ranging and in-depth. The overriding objective is to restore lasting confidence in the financial system and its capacity to operate effectively and sustainably, without public support. Intervention includes three critical steps: (i) stabilising the financial system; (ii) restructuring balance sheets; and (iii) re-establishing the conditions for the sector’s long-term profitability.

Principle 3: Balancing systemic costs with moral hazard P3: Intervention should strike a balance between limiting the adverse impact on the real economy and containing moral hazard.

http://seekingalpha.com/article/219124-bis-we-have-failed-to-learn-from-the-nordic-crisis

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Apple iPhone, iPad in Enterprise Needs Security Policies: Forrester

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Enterprises should consider instituting provisions to acceptable-use policies, he added, including the requirement that employees back up their devices using iTunes. Certain enterprises, such as health care, demand more stringent security policies. For those companies, Jaquith recommends additional configuration profile settings: seven-character alphanumeric passcodes for stronger protection, hardware encryption with an AES-256 symmetric key, certificate-based authentication, and the application encryption supported by iOS4.

Those more-stringent requirements would also demand new policy provisions, including a company right to emergency device confiscation, and a requirement that users scrub their address books of sensitive information such as social security numbers.

Even with Apple’s more robust security measures, the report suggests that the iPhone and iPad “still lack some key security and management refinements that enterprises require.”

These include the iPhone’s inability to automate installation tasks, even as it generates configuration profiles; a lack of mature enterprise device management tools and support for smart-card authentication; no compliance with FIPS 140-2; and zero capability for logging and archiving SMS messages.

http://www.eweek.com/c/a/Security/Apple-iPhone-iPad-In-Enterprise-Needs-Security-Policies-Forrester-578909/

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FTC Slaps Twitter Down Hard For Lax Security, Privacy Violations

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For instance, users can send “direct messages” to a specified follower so that only the specific author and recipient can view the message. Twitter users can also click a button labeled “Protect my tweets,” which means only approved followers can view them.

According to the FTC, the privacy policy posted on Twitter’s website stated that “Twitter is very concerned about safeguarding the confidentiality of your personally identifiable information.

In January 2009, a hacker used an automated password-guessing tool to gain administrative control of Twitter after submitting thousands of guesses into Twitter’s login website. The hacker reset at least one Twitter user’s password, and could access nonpublic user information and tweets for any Twitter users.

According to the FTC’s complaint, Twitter was vulnerable to these attacks because it failed to prevent unauthorized administrative control of its system, including reasonable steps in password management among administrators and employees.

http://www.darkreading.com/securityservices/security/privacy/showArticle.jhtml?articleID=225701520&cid=RSSfeed_DR_News

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Ireland considers detailed data loss disclosure guidelines

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In comparison, the U.K.’s disclosure guidelines are less specific than the proposed Irish code of practice, Malcolm said. However, the U.K.’s Information Commissioner does expect organizations to report serious data breaches, he said.

In April, the U.K. Information Commissioner for the first time gained the power to fine organizations for violating the Data Protection Act. The European Union has a data breach disclosure law on the books, but it only applies to telecommunication companies.

http://news.idg.no/cw/art.cfm?id=21BB489B-1A64-6A71-CE1333F9221EF072

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Survey Finds Enterprise Mobility Management Lowers Cost, Improves Security and Supports More Devices

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“Enterprise Mobility Management has emerged as the essential tool top performing organizations use to take control of the full mobility lifecycle of their mobile ecosystem,” said Andrew Borg, senior research analyst for wireless and mobility, Aberdeen. Aberdeen distinguished the respondents as Best-in-Class, Industry Average and Laggard organizations.

+ EMM impacts the bottom line — By leveraging EMM, TCO per mobile employee in a Best-in-Class company averaged $189, 23 percent lower than the Industry Average
+ Best-in-Class organizations mobilize 84 percent of their employees — an increase of 22 percent over the last 12 months.
+ EMM reduces number of lost/stolen devices
+ Diversity and complexity of mobile platforms is exploding
+ 70 percent of Best-in-Class organizations developed a detailed inventory of all devices including employee owned
+ Remote control management capabilities contribute to competitive advantage

The Aberdeen survey also found that Best-in-Class organizations leveraged EMM capabilities to ensure that end user devices are properly authenticated before accessing company network and data.

http://finance.yahoo.com/news/Survey-Finds-Enterprise-iw-1578956769.html?x=0&.v=1

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