Without a reward, “You are not providing any incentive for the managed security service provider to detect breaches,” says Asunur Cezar, the paper’s lead author and an instructor at the Middle East Technical University in Ankara, Turkey. “It may be penalized after some investigation, but that does not necessarily act as an incentive.”
The research also found that, when penalties are limited in some way, the second variant — using one MSSP for monitoring and another for detection — provides better security. The researchers pointed to court cases that limit penalties against service providers, concluding that such real-world limits mean having one provider essentially audit the other leads to the best performance.
The results of the study could be interesting academically, but they might not translate well to real-world MSSP contracts, says John Pescatore, vice president of analyst firm Gartner. In the real world, service firms are providing a specific function, not blanket protection, so it is usually difficult to penalize the companies for a breach. “The contract is to manage your firewalls or manage your firewalls, intrusion detection system, and antiviral — they are not saying, ‘Sign up with us, and we will protect you against all breaches,'” Pescatore says.
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