WorldPay, which is part of Edinburgh-based Royal Bank of Scotland Group, said it had been bombarded with millions of bogus e-mails in the past couple of days, which had left the firm struggling to deal with genuine payments.
The bulk of its clients are located in the UK and mainland Europe, and payment requests from websites are normally sent in via e-mail.
The firm said a massive number of messages from elsewhere had come in to the same address over a 24-hour period.
As a result, transaction requests have either crashed or been slowed down.
However, it appears those behind the e-mails – which originate in the Ukraine – have set out to disrupt business rather than attempt to commit fraud.
At the start of this year, Visa and Mastercard admitted a hacker had gained access to more than five million credit card accounts.
More recently, net provider PSINet and security firm PanSec International said an unprotected website they set up as part of a study was attacked about 2000 times a week over a two-month period.
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