Introducing a new product or service, adding a new channel partner, or targeting a new customer segment–any of these can present unforeseen costs, complexities, and delays in a business that runs enterprise applications. The expense and difficulty can be so great that some companies abandon new business initiatives rather than attempt one more change to their enterprise applications.
The good news is that just as the limitations of the current generation of IT architectures are becoming painfully apparent, new methods of organizing technology resources are appearing. IT is on the verge of a shift to a new generation of “service oriented” architectures that promise to go a long way toward reducing, if not removing, current obstacles to new operational initiatives.
Service-oriented architectures will enable companies to introduce new business practices and processes more rapidly and at lower cost. Companies that follow suit will break free from the constraints of today’s architectures and become capable of leveraging IT–mostly for the first time–to gain strategic advantage.
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