CA introduced a new set of software, services and training programs June 27 that aim to help its customers implement and automate yet another set of regulations, IT Infrastructure Library best practices. CA’s Service Management Accelerator is designed to let IT organizations simplify standards compliance across these ITIL processes, a CA spokesperson said. CA’s Service Management Accelerator lets customers unify people, processes and technology while automating all ITIL processes across both service support and service delivery, the spokesperson said.