September 11 profoundly changed the public perception of national security; the Enron accounting scandal and a rash of similar scams alerted us to widespread deficiencies in corporate governance, accountability and ethics.
OUT: FUD
IN: Metrics and ROSI
OUT: Blame games and fall guys
IN: Risk management and shared accountability
OUT: Tech talk and copspeak
IN: Business language and communication skills
OUT: Silos
IN: Holistic security