A combination of technology and education helps address VOIP threats, security professionals say. Voice-over-IP deployments are expected by some to be targeted by attackers more as the number of organizations utilizing the technology increases, with phone phishing in particular becoming a greater threat. An example of a phone phishing scam would be an attacker sending a spoofed e-mail instructing the customer to call a phone number to reactivate his or her bank account. “Voice is an inherently trusted communication and consumers are not conditioned to distrust the phone in the same manner that they do unsolicited e-mail,” said Victoria Fodale, an analyst at research firm In-Stat. Effectively combating VOIP threats requires applying the same best practices governing Internet security, she added.