Verizon’s 2013 Data Breach Investigation Report posited that 75 per cent of hackers target a website purely because its security systems are weak puts even more pressure on businesses to make sure that their defence systems and protocols are up to date and thorough. A large number of data breaches (45 per cent) came from customer service workers whose lack of security knowhow or training meant that they were often easy targets for hackers. Worryingly, two thirds (66 per cent) of all breaches took months (62 per cent) or even years (4 per cent) to discover – leaving it even harder for criminals to track.